Summary:
The cause of the recent outages appears to be the fileserver intermittently stopping its response to requests. This issue is suspected to be related to the power-saving profile enabled on the server, which has been linked to similar failures in the past with similar hardware.

Immediate Resolution:
The power-saving profile has been queued for deactivation. The change will take effect after the server reboots, scheduled for 28.11.2024 04:00 - 06:00. Monitoring and escalation protocols have been heightened to ensure a quick response if the issue persists.

Next Steps: We will monitor the system after the change to evaluate its effectiveness and investigate further if issues continue. We will also ensure that similar configurations are not place in any other server hardware in our environment.